Once you have passed the exam and completed the evaluation, you print the certificate.  To access your certificates, click ‘Print Certificates’ on the ‘My Account’ page. A screen will display certificates for all of the courses you have completed.  Click on the ‘certificate’ image to the far right of the course title and a screen will open with the certificate. You will be prompted to open the file or save to your computer.  The certificate is a PDF file and requires a PDF reader (Adobe Reader is free). If you do not see the certificate on the list, please refresh the page. Note that if you have not completed the course evaluation, your certificate will not be generated.